News Hires Firm
to Provide EAP Services

The Buffalo News has contracted with Employee Services to provide workers and immediate family with an enhanced "Employee Assistance Program." EAP recognizes that everyone who lives in our modern society is confronted with stressful situations and setbacks that could be minimized with professional assistance. This could be the result of marital conflicts, relationship difficulties, family concerns, financial worries, or other unresolved issues. EAP provides members direct confidential access to professional counselors who will assist in determining the most appropriate course of action to constructively address your problems.

PROGRAM SERVICES:

An Employee Services Counselor is available to discuss your concerns or to establish an appointment with a counselor in the following areas:

  • Alcohol or Drug Abuse
  • Marital/Relationship Difficulties
  • Grief
  • Financial Concerns
  • Family Issues
  • Emotional Stress
  • Depression
  • Family Violence
  • Anxiety
  • Or any other personal difficulty that may be affecting your quality of life.
USING THE PROGRAM

There is no cost for using the program. EAP has been prepaid by The News and counselors will explain specific coverage provided by the program when calls for service are received.

NOTE: Referrals to professional providers outside of the Employee Assistance Program are not covered by this program. Be sure you understand the fees involved and coverage provided by your health insurance program.

CONFIDENTIALITY

Use of the program is confidential, no names, personal records or other information will be given to anyone without your written consent, except in cases of child abuse, a significant threat to the safety and well-being of self or others, or other applicable state and federal laws.

FOR ASSISTANCE

If you are experiencing personal difficulties you cannot seem to resolve, call the counselors who are available to discuss your situation and assist you in developing an action plan to resolve your situation.

For personal, professional, confidential assistance, call:
  • Monday through Friday (Eastern Time)
  • Comprehensive Assistance 8:00 A.M. to 6:00 P.M. Limited Assistance 6:00 P.M. to 9:00 P.M.
  • Critical Situations Call Anytime, 24-hours a Day, 7 Days a Week 1-800-252-4555 (Voice or TDD)